Troubleshooting
Nothing is updated automatically. Open Overview. A red panel at the top tells you what is missing.
Nothing is updated automatically.
- Open Overview. A red panel at the top tells you what is missing. See Making sure scheduled updates run.
- Is Auto-update on for the extension? Check its switch on the Extensions screen.
- Is its status Update available? "Not supported" and "Update site disabled" cannot be updated automatically.
- On a site with few visitors, the daily run starts late, or not at all on a day without visits. Set up Web Cron or a command line cron job.
An extension always shows "Download refused (licence)". Its download key is missing or has expired. Enter it under System → Update Sites.
An extension always shows "Checksum mismatch". The package does not match the checksum its developer publishes. AutoPilot refuses such packages on purpose. Tell the developer.
An update failed with "Install failed". Read the message in Activity. It usually names the cause. Turn on Settings → Debug Logging and update by hand to see the full output of the install script in the log file.
A manual run stopped half way. The browser tab was closed or left AutoPilot. Open AutoPilot again and the run continues. If the health check shows a stopped run, click Release lock and start the remaining updates again.
The Overview says "Automatic updates are not running". Follow the Fix line of each problem, then click Check again.